Sophos

Managed Threat Response

24/7 threat hunting, detection, and response delivered by an expert team as a fully-managed service. Going beyond simply notifying you of attacks or suspicious behaviors, Sophos takes targeted actions on your behalf to neutralize even the most sophisticated and complex threats.

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Arc Systems > Security > Sophos MTR

What is MTR?

MTR stands for Managed Threat Response. In short, it’s a team of Sophos expert threat hunters that review server and endpoint alerts actively 24/7. They then use Sophos Server, Endpoint and Firewall services we supply, to stop active attacks.

Threat Notification Isn’t the Solution – It’s a Starting Point

Other managed detection and response (MDR) services simply notify you of attacks or suspicious events. Then it’s up to you to manage things from there.

With Sophos MTR, your organization is backed by an elite team of threat hunters and response experts who take targeted actions on your behalf to neutralize even the most sophisticated threats.

Take Action Against Threats With a Dedicated Team of Response Experts

Sophos MTR arms you with a highly-trained team of threat hunters and response experts who:

Proactively hunt for and validate potential threats and incidents
Use all available information to determine the scope and severity of threats
Apply the appropriate business context for valid threats
Initiate actions to remotely disrupt, contain, and neutralize threats
Provide actionable advice for addressing the root cause of recurring incidents

Complete Control and Transparency

We do the work, but you own the decisions. This means you control how and when potential incidents are escalated, what response actions (if any) you want us to take, and who should be included in communications. Weekly and monthly reports let you know what is happening in your environment and what steps have been taken to keep you safe.

Machine-Accelerated Human Response

Built on our Intercept X Advanced with EDR technology, Sophos MTR fuses machine learning technology and expert analysis for improved threat hunting and detection, deeper investigation of alerts, and targeted actions to eliminate threats with speed and precision.

Bring Your Own Endpoint Protection

Sophos MTR is built on top of Intercept X, the world’s best endpoint protection. However, for those organizations who want to retain their non-Sophos endpoint protection platform, Sophos Managed Threat Detection offers an alternative solution.

Managed Threat Detection provides 24/7 threat monitoring and detections that existing third-party endpoint protection solutions may miss. The service is compatible with third-party endpoint protection products, which means organizations can continue to use their current endpoint protection while still being monitoring by Sophos MTR experts in “Notify” only mode.

Beyond the Endpoint

To have the most complete picture of a customer’s environment, analysts need the broadest range of telemetry to ensure they have both the visibility and context to provide the absolute best protection. Sophos MTR goes beyond the endpoint adding in telemetry from other sources including network data, and cloud data. By extending visibility MTR operators can enrich endpoint investigations, better detect suspicious activity, and quickly neutralize active threats.

Arc Systems are proud to have been recognised as the Sophos Managed Security Service Provider for the last four years, 2018, 2019, 2020 and 2021.

Below are examples of the technology we use to power our Managed Security Services from Endpoint to Server to Network. Sophos is a UK-based cyber security company, which competes in both the endpoint and network markets. The company provides products including: Next-Gen Endpoint Security with Advanced Threat Prevention, Always-On Encryption and UTM Firewall Appliances. Sophos has a team of threat researchers at its headquarters and tracks emerging strains of malware and other cyber attacks.