IT Support Essex

If you’re looking for fast and reliable IT services, Arc Systems provide flexible IT Support services across Essex. You will be supported by a dedicated account manager, backed by an experienced team of experts. No matter what type of set up your business uses, we can provide support that you can rely on when you need it most.

Arc Systems was incorporated in 1992 and has since established itself as an experienced and respected IT Managed Service Provider, offering cost-effective solutions to its customers in IT Support, Cloud Services, Data Protection, Cyber Security, Communications and Internet Connectivity.

We continually strive to provide the highest level of service to each of its customers by offering a personal range of in-house expertise, tailored to each business’ specific needs. Whether it’s a law firm or an accountancy firm, we’re able to cover what your business needs from their IT support.

With over 300 clients, Arc understands the importance of building strong customer relationships and ensuring that each business’s IT expectations are met. In doing so, we are able to retain our clients and continue to offer an invaluable service year on year.

IT Support for Local Business

We already partner with a number of companies across Essex, our 30 years worth of experience means e are equipped to deal with any IT challenges and provide reliable solutions.

Our SLAs range from instant response to eight hours. We provide your business with a dedicated business manager who understands your requirements and provides a bespoke service that fits your budget.

For more information on how Arc Systems handle IT Support queries for our customers in Basildon, read our blog on ‘An inside look on how Arc Systems are providing IT Support in Essex’.

Cyber Security Services in Essex

We understand the importance of safeguarding your digital assets and ensuring the integrity of your business operations. That’s why we proudly offer a comprehensive range of cyber security services tailored to meet the unique needs of businesses in Essex. Here’s a closer look at the specific services we provide:

Firewall: Our robust firewall solutions act as the first line of defence against malicious threats, ensuring that your network remains secure and uncompromised.

Sophos Anti Virus and MDR: Partnering with industry leaders, we offer Sophos Anti Virus and Managed Detection and Response (MDR) services to detect, prevent, and respond to advanced threats in real-time.

Mimecast Email Filtering: Protect your organisation from phishing attacks, malware, and other email-borne threats with our Mimecast Email Filtering service.

Security Review: We provide both free and premium security review services. Let our experts assess your current security posture and recommend actionable improvements.

Cyber Essentials: As a testament to our commitment to cyber security, we help businesses achieve the Cyber Essentials certification. This government-backed scheme demonstrates a business’s capability to protect against common cyber attacks. The “Plus” certification, which is assessed, is especially beneficial for organisations of all sizes.

Awareness Training: Human error can often be a weak link in cyber security. We offer awareness training through Mimecast and KnowBe4 to educate your staff about the latest threats and best practices.

Backup Solutions: In the unlikely event that a threat bypasses all other security measures, our backup solutions, powered by Veeam & Datto for 365 backup, ensure that your data remains safe and recoverable.

Interested in enhancing your cyber security? Learn more about our dedicated Cyber Security Services in Essex.

Speak to one of our experts

If you run a business in Essex and are looking for reliable and professional IT support then we’re here to help. We work with businesses of all sizes, providing them with a service they know they can rely on.

Use the form to get in touch now and we’ll be happy to provide more information about how our service works and the benefits it can provide your business.