The client

Sell2World Media (S2W Media) is a leading global provider of lead generation services. With a presence across multiple continents, including teams in UK, Ireland, America and India, S2W Media partners with some of the most successful sales and marketing organisations worldwide.  

Known for their innovative approach and problem-solving skills, they specialise in helping businesses expand their reach and connect with potential customers. As a fast-growing company with a global workforce, S2W Media required an IT strategy that would support their ambitious growth plans and meet the unique needs of their distributed team. 

The challenge

S2W Media faced several key challenges related to their IT infrastructure and security needs. As a globally distributed team, they required a secure and efficient file-sharing system to collaborate across borders while ensuring data protection and compliance with industry standards. Additionally, they recognised the importance of cybersecurity in safeguarding sensitive client data and protecting their business from potential threats.  

The company’s growing needs meant that they required a robust IT support system to provide them with more than just reactive solutions. They sought a partner that could offer proactive IT support, with an emphasis on long-term planning and future scalability. Their goal was to work with an IT provider that could align with their business roadmap and vision for the future, while ensuring seamless operations and security across their global workforce. 

The solution

Our team stepped in to provide a comprehensive IT support solution tailored to S2W Media’s unique requirements. By offering managed cybersecurity services, we ensured that S2W Media’s systems were protected against potential threats, providing the peace of mind that comes with top-tier security. 

Our team’s solution also included the implementation of a secure and efficient file-sharing system, enabling S2W Media’s team to collaborate seamlessly across their global offices. To further enhance the company’s IT environment, we deployed a robust password policy and streamlined compliance measures, ensuring that all regulatory requirements were met. 

Our responsive IT support was a cornerstone of our partnership. By offering “gold support” for 40 users, we provided around-the-clock assistance to ensure minimal downtime and a swift response to any IT issues. The support covered all critical aspects of their IT infrastructure, including troubleshooting, software updates, and system performance optimisation. 

Our team worked closely with S2W Media to align the IT strategy with their long-term goals, offering innovative solutions that would support the business’s future growth. This forward-thinking approach helped S2W Media stay ahead of emerging challenges and embrace new technologies that would drive their success. 

“The team’s proactive approach to IT support has been instrumental in helping us achieve our global ambitions”

Klaudia Kranc, CFO at S2W Media

The results

As a result of our partnership, S2W Media experienced significant improvements in their IT operations. The company’s cybersecurity posture was strengthened, with reduced risk of cyberattacks and data breaches. The secure file-sharing system provided a reliable platform for their global teams to collaborate effectively, while the robust password policy ensured compliance and protection across the business. 

Our IT support has helped to minimise downtime and improve overall system reliability, ensuring that S2W Media’s operations ran smoothly and efficiently. Furthermore, our long-term, strategic partnership allowed S2W Media to scale their IT infrastructure to meet the evolving needs of the business. 

Klaudia Kranc, CFO at S2W Media, said: “The team’s proactive approach to IT support has been instrumental in helping us achieve our global ambitions. Their expertise in cybersecurity and compliance has given us the confidence to scale our business securely. We now have a trusted partner who understands our long-term goals and provides the innovative IT solutions we need to succeed.” 

This partnership has not only enhanced S2W Media’s IT infrastructure but has also given the company the peace of mind to focus on what they do best: driving growth and success for their clients across the globe.