The client

Duckworth & Kent Ltd is a world-renowned manufacturer of high-precision ophthalmic surgical instruments, based in the United Kingdom.  

Established in 1959, the company has built a global reputation for quality, innovation, and craftsmanship in the field of ophthalmology. Specialising in titanium reusable instruments, Duckworth & Kent serves ophthalmic surgeons across a wide range of specialties including cataract, glaucoma, corneal, and vitreoretinal. 

The challenge

In today’s digital technological landscape, having a robust, secure, and well-supported IT infrastructure is no longer a luxury – it’s a necessity. From cyber security threats to system downtime, businesses must ensure their IT systems are resilient, protected, and adaptable to change.  

Duckworth & Kent have achieved and continue to aim to achieve Cyber Essentials certification to enhance their cybersecurity and demonstrate their commitment to best practices. To support this goal, they turned to our team for expert guidance.  

The solution

Through our Arc Secure service, our dedicated security team partnered with Duckworth & Kent to deliver expert guidance on cybersecurity best practices. We provided hands-on support throughout the process, helping them implement the necessary measures to successfully achieve Cyber Essentials certification and strengthen their overall security posture.  

We provided tailored consultancy throughout the process, ensuring all requirements were met and helping Duckworth & Kent to successfully gain accreditation. 

For any business looking to strengthen its IT capabilities, we highly recommend Arc

Eoin Henry, Digital Marketing & IT Supervisor at Duckworth & Kent

The results

By achieving the Cyber Essentials accreditation, Duckworth & Kent can now confidently safeguard sensitive data and provide a secure environment for all employees and customers.  

Eoin Henry, Digital Marketing & IT Supervisor at Duckworth & Kent, said: “We recognise the critical role that IT plays in our operations, which is why we rely on the expertise of Arc to provide the support and protection we need. Arc’s proactive approach ensures that our infrastructure remains secure, efficient, and ready to scale as technology continues to advance. For any business looking to strengthen its IT capabilities, we highly recommend Arc: their dedication to IT security and support has been invaluable to us.” 

Alongside the Cyber Essentials accreditation, we also support Duckworth & Kent with a range of services, including managed email security, full IT support, managed firewalls, managed backup for servers and Office 365.