IT support for SMEs
Secure, scalable, structured
Small and medium-sized companies need IT systems that are as agile and dynamic as their business. We provide streamlined IT support tailored specifically to the needs of SMEs, with solutions designed to optimise performance, enhance security and support growth.
Our partners
How we can help
We’re dedicated to providing high-quality, cost-effective IT support for small and medium-sized businesses. Our personalised service and deep understanding of the needs of SMEs makes us the ideal partner to help you leverage technology for success.
Our numbers always add up
Numbers, as they say, never lie. Here are some that all add up to why you should be using Arc when it comes to managed IT support.
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Cloud Cost Savings
Reduce expenses with tailored cloud solutions that optimise performance and minimise operational costs
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Years of Experience
Delivering cutting-edge IT solutions backed by a decade of expertise and industry knowledge.
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Client Satisfaction
Proven results and proactive support that keep businesses secure, optimised, and satisfied.
What we offer
We know that downtime isn’t an option for small and medium-size businesses. That’s why we provide 24/7 support, so you can focus on growth without worrying about IT issues. Whether you’re facing a technical glitch or just need some advice, our team is here to help.
We can deliver fully-managed IT support with end-to-end coverage of all functions, including:
- Microsoft Office, Windows and Microsoft 365
- Remote support and helpdesk services
- Onsite repairs and parts replacement
- Hardware support
- Strategic consulting
What we offer
IT support
We know that downtime isn’t an option for small and medium-size businesses. That’s why we provide 24/7 support, so you can focus on growth without worrying about IT issues. Whether you’re facing a technical glitch or just need some advice, our team is here to help.
We can deliver fully-managed IT support with end-to-end coverage of all functions, including:
- Microsoft Office, Windows and Microsoft 365
- Remote support and helpdesk services
- Onsite repairs and parts replacement
- Hardware support
- Strategic consulting
Cloud solutions
The fact that 63% of respondents to a recent poll reported that they now work remotely, either all or some of the time, highlights the growing importance of cloud systems in running a business.
Helping you deploy, migrate and manage cloud-based solutions, we provide a wide range of cloud support services, including hosting the desktop systems that allow people to work from anywhere. We can also help you move from traditional email and storage systems over to cloud-based Microsoft 365 and Azure.
Data backup and recovery
Data is one of the most valuable assets of any SME. So its security really is of the utmost importance. We provide industry-leading data protection, with automated backups and rapid recovery plans to ensure your data is always safe and quickly retrievable.
Cyber security
Want to get Cyber Essentials certified for security peace of mind? We can help. We can also support with firewall and mobile device management, as well as email security to protect confidential legal information.
Connectivity and communication
Work with our team to ensure excellent network connections and internet connectivity, wherever you work. Secure home and remote working systems to safeguard vital information and set up telephone systems for simple and seamless communication.
IT infrastructure
We have the solutions and expertise to maintain a strong infrastructure, with virtual server systems to support more apps and services, along with other secure and cost-effective storage and technologies.
