Southend remains a firm favourite for holiday-makers and businesses in the region usually aim to capitalise on the tourism trade. Arc Systems specialise in providing a comprehensive IT support service for customers throughout Southend and already enjoy excellent ties with the region.
Arc Systems provide a host of cloud and IT services to customers throughout Southend. IT support makes up a big part of what we do. We pride ourselves on offering a high-end service for our customers in Southend and the rest of Essex.
Southend is home to many thriving small and medium-sized businesses with a similar demand to a company in London, meaning they need an IT support system to match. At Arc, we pride ourselves on providing bespoke remote IT support.
We are pleased to hold highly recommended customer service, reinforced by our 5-star reviews and award-winning IT solutions. So get in touch today for your free consultation.
Our IT Support service is incredibly flexible and suits almost any type of business that needs fast and reliable IT Services. In addition, all our services come with a dedicated account manager. This means there’s no confusion about who to contact when you need assistance.
We offer a range of IT support services, including full IT support, standby support, and fully outsourced IT support. In addition to this, we also provide an IT support service for managers. So no matter what type of setup your business uses, we can provide the support you can rely on when you need it most.
Our standby support service is excellent for businesses that don’t anticipate a need for regular IT support. Achieve your business goals with Arc Systems. Working on a fixed fee, benefit from remote and on-site IT support as and when you need it.
With over 300 clients, Arc understands the importance of building strong customer relationships and ensuring that each business’ IT expectations are met. For more information on how Arc Systems handles IT Support queries for our customers in Southend, read our blog on ‘An inside look at how Arc Systems provides IT Support in Essex’.
Our Full IT Support package provides access to everything your business needs to maintain an efficient IT infrastructure. This package offers unlimited remote and on-site response and includes all serviceable parts and labour at a fixed fee. It will ensure that your IT systems work for the business and your budget remains under control.
Cloud computing has revolutionised the working world. Now more than ever, more companies are introducing flexible working schedules. Therefore, thousands of employees are working from home 2-3 days every week, in some cases full time.
They need access to everything they would typically find on their office computer from home. Cloud computing enables the delivery of all computing services, including servers, storage, databases, software, intelligence and more, via the internet (The Cloud).
With Cloud computing, your employees can work from anywhere and save their documents to the cloud, meaning approved users can view in the office or another remote location. In addition, teams can work together in real-time by sharing and editing work that others can immediately view via the cloud structure.
Benefits:
Mainstream IT generally sits on a Microsoft platform; therefore, a Microsoft accredited partner must support you. As a Microsoft Gold Partner, specialising in small and mid-market, we have the ear and support of Microsoft, ensuring you gain access to the highest levels of support. You and your business are in safe hands when you entrust your support to Arc Systems.
Do you want to bolster your IT team to provide access to additional human resources, technical knowledge, holiday and sickness cover, or project delivery? Arc Systems can provide an extension to your in-house expertise, providing access to our experienced engineers and consultants to assist with your existing infrastructure, and help with planning for the future.
We have a great relationship with several companies in Southend and our 30 years’ worth of experience means we can deal with any kind of IT-related problem. So even if your company already has an IT department, we can offer additional advice, support and consultancy.
We have a range of SLAs that vary from eight hours to instant response. Your dedicated business manager will be able to discuss your exact requirements and come up with a service that meets the needs of your business and is suitable for your budget.
Never think of Arc Systems as just an ‘IT Support’ company based in Essex. We do so much more than that. Arc Systems have been solving some of the most complex IT issues for businesses in Southend for over 30-years.
Arc Systems do much more than just ‘fixing PC’s’ from high-level cyber security to cloud solutions. We offer support to streamline your business IT to make it more cost-effective, secure and reliable.
We also team up with some of the biggest partners in the business, including Sophos, Mimecast and Microsoft. All our contracts are entirely transparent; we explain everything in plain language, ensuring you’re aware of precisely what you’re signing up for.
Arc Systems work across Essex, providing professional services to enhance IT support in your local area.
We operate throughout Southend-On-Sea and the surrounding areas:
Can’t see your area? We work with businesses of all sizes, providing them with a service they know they can rely on. Call 01268 288100 to get in touch today.
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