5 Surprising IT Statistics That Could Impact Your Business | Arc Systems

As technology continues to shape the landscape of modern businesses, it’s crucial to be aware of the surprising IT statistics that can significantly impact your organisation. At Arc Systems, we explore these staggering figures and shed light on how they can influence your business operations. Understanding these statistics is vital for making informed decisions, planning for the future, and ensuring your IT team is adequately supported. Let’s delve into these eye-opening numbers:

1 – Email user numbers are up

2 – The number of emails sent/ received has increased daily

3 – The number of cyber threats businesses face has increased drastically by 300%

4 – IT teams don’t have enough time to stay on top of new threats due to system maintenance

5 – An IT System’s downtime can cost a business £5,000 per minute on average.

Most people rely on IT support in some way every day at work. However, have you ever stopped to consider the huge worldwide statistics behind the efforts of our IT and security teams? In this article, we’ll take you through some of the most surprising (and enormous!) numbers related to IT support.

1. Email User Numbers Are Soaring

The world has witnessed an astonishing 5,243 million business email accounts. However, what’s even more intriguing is that the number of email users is significantly lower, standing at 2,760 million. On average, each user possesses 1.8 business email accounts. This is often due to holding directorships in different companies or managing various ‘info@’ or ‘sales@’ addresses for small businesses.

2. The Unstoppable Rise of Emails Sent/Received

Daily email figures have witnessed an astounding 5% increase compared to the previous year. In total, a staggering 225.3 billion emails are being sent each day. Although this number includes non-business mail, work-related emails account for the majority, reaching 120.4 billion. Excluding spam emails, each business user, on average, sends 123 emails daily. This reflects the diverse communication demands in the modern workplace.

3. Escalating Cyber Security Threats

The number of cyber threats targeting businesses has skyrocketed, with a 300% increase in hacking and malware fraud attempts from 2015 to 2016, resulting in 4000 daily attacks worldwide. Alarmingly, small businesses have experienced the most substantial surge in attacks, comprising 60% of the UK’s small enterprises facing potential attacks in the next 12 months. Complacency among small business owners regarding their vulnerability is partially to blame for these escalating numbers.

4. IT Department Struggles

Your IT team’s time is precious and primarily dedicated to system maintenance, accounting for 86% of their working hours. This exhaustive effort includes managing support, help desk inquiries, backups, and system maintenance, leaving a mere 14% of their time for innovation and new initiatives. Understanding the workload on your IT team is essential for optimising their efficiency and productivity.

5. The Eye-Opening Cost of Downtime

IT system downtime can have a colossal impact on your business’s bottom line. On average, every minute of IT system downtime costs a staggering £5,000! While this figure may apply to giant corporations, the implications for smaller businesses are substantial as well. It can reach around £2,500 per day for a company with an annual turnover of £2.5 million. Ensuring the continuity of your IT systems is essential to avoid severe financial losses.

Embracing Technological Solutions

Arc Systems understands the significance of these statistics and is committed to providing effective solutions to mitigate risks and enhance productivity. By harnessing cutting-edge technologies like hosted and cloud-based services, businesses can experience improved uptime, reduced IT team workload, enhanced security, and access to expert technical support – all at a fraction of the cost of managing services in-house.

Empowering Your Business with Arc Systems

Monitoring IT statistics and understanding their implications empowers your business to stay ahead in today’s technology-driven world. At Arc Systems, we offer comprehensive IT support, cyber security solutions, and cloud services tailored to your business needs. By partnering with us, you can ensure seamless operations, enhanced security, and focus on strategic growth.

Don’t let these surprising IT statistics impact your business negatively. Reach out to Arc Systems today and unlock the potential of modern technology for your organisation. Our team of experts is ready to guide you through the intricacies of IT support, cyber security, and cloud solutions, enabling your business to thrive in today’s competitive landscape.

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